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Customer Service Information

Order / Customer Service Line: 1-800-699-5088

We promise you will be 100% satisfied with the products you purchase at If you are ever dissatisfied with any product purchased from Primo's Gourmet Food Company, please return it for a complete refund, no questions asked.

If you ever need to contact us with an inquiry about an order you have made, please include the following information:

  • First and Last Name
  • Date of Order
  • Order Number (from your confirmation email)
  • Contact Phone Number
  • Email Address Used on Order

Frequently Asked Questions:

While shopping at, you may find that you have questions. Please review the following categories of "frequently asked questions". If you find that your concern is not covered here, please send us an email, and we will respond to you promptly.

How to contact us:

Primo's Gourmet Food Company
460 West Larch Road, Suite 16
Tracy, CA 95304

Phone: 1-800-699-5088
Fax: 1-510-887-0368